Shipping Policy

10/01/2024

At By Israelite, we are committed to providing our members with a seamless shopping experience, whether you’re purchasing goods from fellow Israelites or selling your own. We strive to ensure all transactions are smooth, transparent, and secure, so you can trust that your products will arrive on time and in excellent condition.

This Shipping Policy outlines the procedures for shipping, delivery, and handling of goods within our platform. Whether you’re buying or selling, we’ve got you covered with clear guidelines and support every step of the way.

Order Processing

Once your order is placed, it will be processed within 1-3 business days. We will notify you via email once your order has been confirmed and shipped. All products sold on By Israelite are shipped directly from the seller’s location, ensuring that your purchase supports small businesses and individuals within our community.

  • Business Days: Monday to Friday, excluding national holidays.
  • Order Confirmation: You will receive an email with your order details immediately after placing an order.
  • Processing Times: Sellers typically need 1-3 business days to prepare items for shipping.

Shipping Rates and Methods

Shipping costs are calculated at checkout and depend on the size, weight, and destination of the product. We provide a variety of shipping options for domestic and international deliveries. Sellers on By Israelite are required to offer at least one standard shipping method, but many offer expedited shipping for faster delivery.

  • Domestic Shipping: Available within the United States, with estimated delivery times of 3-7 business days.
  • International Shipping: Available for select items, with delivery times varying by region. Please allow 10-15 business days for international orders.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email that includes tracking information, so you can monitor your package every step of the way. Depending on the shipping method chosen by the seller, tracking updates will be available through the courier’s website.

  • Tracking Number: Sent to you once the seller has shipped your item.
  • Real-Time Updates: Follow your package from shipment to delivery.

Shipping Partners

At By Israelite, we work with reliable and trusted shipping partners to ensure that your items are delivered safely and on time. Our sellers have the option to choose from various shipping services, such as USPS, UPS, FedEx, and DHL, to meet your delivery needs.

  • Standard Shipping: Affordable and reliable shipping options.
  • Expedited Shipping: Available for those who need faster delivery.

Delays and Issues

We understand that shipping delays may occur due to unforeseen circumstances. If your shipment is delayed beyond the estimated time, please contact the seller directly through By Israelite. Our platform allows for easy communication between buyers and sellers to resolve any issues.

  • Delayed Shipments: If there is a delay, sellers will notify you via email.
  • Damaged Items: Should your item arrive damaged, please contact the seller immediately for resolution. Many sellers offer replacements or refunds for damaged goods.

Returns and Exchanges

While each seller may have their own return and exchange policy, By Israelite requires sellers to adhere to fair practices to ensure buyer satisfaction. Please review the individual seller’s return policy before purchasing.

  • Eligible Items: Sellers may accept returns for unopened, undamaged items within a specified period, typically 14-30 days.
  • Return Shipping: Return shipping costs may vary by seller, and it’s important to contact them directly for details.
  • Exchanges: Some sellers offer exchanges for items of equal value, depending on availability.

International Shipping and Customs

For our international buyers, please note that additional taxes, duties, and customs fees may apply. These fees are the buyer’s responsibility and will be calculated during checkout or upon delivery.

  • Customs Fees: Vary by country and are not included in the product’s sale price or shipping cost.
  • International Tracking: Provided for most shipments, but some regions may have limited tracking options.

Join By Israelite Now!

Whether you’re buying or selling, By Israelite offers a secure, reliable, and community-driven marketplace where Israelites can connect and support each other. Join today at byisraelite.com and enjoy the seamless experience of connecting with others while buying and selling goods that matter to you.

Take control of your commerce within the Israelite community by signing up now!

More For You

By Israelite is your trusted platform for connecting, learning, and trading within the Israelite community. Sign up today and start experiencing the ease of buying and selling while contributing to a growing, supportive community. Let us handle the shipping while you focus on what matters most!